It’s been a busy week for the Double Glazing & Conservatory Ombudsman Scheme (DGCOS). Despite a big PR push to get the name of the scheme into the public arena,  efforts were also expended calling in its lawyers to protect its reputation.

The DGCOS scheme’s founder, Tony Pickup, found himself in the coveted position of discussing the scheme on BBC One’s Breakfast. The reaction to this was “overwhelming”, and Tony followed this up with a slot on Simon Mayo’s Drivetime show on BBC Radio 2.

However, not all BBC shows were as flattering, and BBC Two’s Working Lunch programme made “a number of incorrect and misleading statements as well as implying that the scheme was not a proper Ombudsman scheme”, DGCOS said in a statement. The programme’s editor apologised, and a ‘clarification’ was made on air the following day.

“This ‘clarification’…falls a long way short of the very specific apology we had earlier from the programme’s editor,” explained Tony Pickup, “and we are pressing the BBC to set the record straight with a detailed apology.”

DGCOS accused the presenters of being poorly briefed, and using a tone that was “negative and potentially damaging”.

About Glasstalk
GlassTalk has taken the window, door, conservatory and flat glass industries by storm, simply by recognising a simple human trait: people like to talk and meet other people with similar interests. GlassTalk, therefore, simply provides a forum, a mechanism, through which people can express themselves, make new contacts, develop original ideas; it is the people that join GlassTalk that are the real success story.

Simplicity is the key to the success of GlassTalk: The clear and undisguised purpose of the event is for new contacts to be made, ideas to be exchanged and business to be done. This is achieved through ‘speed networking’. Upon registration delegates are given a series of numbers which correspond with round tables placed around the room. Guests join these tables, each of which seats ten, and upon a signal those around the table introduce themselves in turn, following which open discussion commences.

Sometimes there may be a theme to the discussions but usually delegates are simply left to do what people do best: talk and seek common ground. After 25 minutes delegates are warned to close their discussions, exchange business cards, and prepare to move to the next table allocated to them on their numbered tickets. Numbers are issued randomly and calculated to ensure that as many different GlassTalk guests meet during the day, up to 75 during the networking sessions.