Dear Matthew,

We write to congratulate you and your staff on the superb service, which we have received after our decision to involve West Yorkshire Windows in the installation of our porch and additions to our conservatory in Wakefield.

Following initial contact and a phone call from Matthew, we received nothing but top quality customer service and help with the planning. There was no high-pressure sales techniques and everyone was extremely professional. They even linked us to the planning permission site, which helped us out greatly.

From the installation of the porch to the addition of double glazing windows to our conservatory your staff excelled and you are to be praised on the quality of your product and desire to do a quality job. In addition we would like to thank the installers, Geoff and pete, who were polite and patient when dealing with our requirements.

Thank you and we would be pleased if you would use this letter as an example of the service your provide to your customers.

Yours Sincerely,
Mister Fisher